21 low data
Pryor Electric & Controls
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Electrical
Five Star Plumbing Heating Cooling
Generator InstallationResidential ElectricalCommercial Electrical
Google-verified217 Google reviewssince 1984
- Services
- Generator Installation, Residential Electrical, Commercial Electrical
- Reviews
- 217
What recent reviews say
Five Star delivers reliable HVAC work with named technicians who diagnose and fix problems efficiently. Issues arise around follow-up communication, scheduling clarity during holidays, and cost on certain jobs-some reviewers report pricing two to three times higher than competitors for similar work.
Recent shift: Sentiment remains positive overall, but two older negative reviews (one year ago, three years ago) highlight communication failures and cost concerns that persist as warning signs despite the strong five-star majority.
Praised for
- quick response and scheduling
- skilled technicians by name
- goes above and beyond
- fair pricing on HVAC systems
Watch-outs
- poor communication and follow-up after job completion
- dispatching delays and unclear wait windows
- high pricing on some services compared to competitors
skilled-staffresponsive-communicationpunctualoverpriced
Best for: homeowners needing reliable HVAC replacement and repair with named technicians
Think twice if: budget-conscious customers; get multiple quotes for water heater and major plumbing work before committing
Strengths
- named technicians (Julian, Danny, Brian, Ray, Caleb, David, Tony, Kevin) consistently praised
- same-day or next-morning installation on HVAC units
- financing options (zero interest/payments for 12 months on HVAC and water heaters)
- fast emergency response reported
Worth knowing
- Technicians named in praise: Julian Ramirez, Danny, Brian, Ray, Vic, Caleb, David, Tony, Kevin, Chris, J Hall
- HVAC system replacement typically completed next day
- one review mentions $4,600 water heater quote (reviewer found same work for $1,700 elsewhere)
- financing: zero interest or payments for 12 months on HVAC systems and water heaters
- Main Line Drain Clearing priced at $95 on website
- South Carolina License #116253, North Carolina License #23413, Electrical License #L.17192 per their website
What reviews say by service
- Residential Electrical
- No clear evidence in reviews of standalone electrical work; business holds electrical license per website but reviews focus on HVAC and plumbing.
- Commercial Electrical
- No evidence in reviews.
- Generator Installation
- Website mentions generator service with financing option but no review details provided.
How it compares
- Rated 4.7 against a 4.78 average across the 20 generator installation businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
195
4
6
3
3
2
3
1
10
Common questions
- How fast can you replace an AC unit?
- Reviewers report same-day or next-morning installation on HVAC units, with at least one job completed the same evening after parts were obtained.
- Do you offer financing?
- Their website lists zero interest or payments for 12 months on HVAC systems, water heaters, and generators, plus up to $4,100 additional savings on HVAC.
- Do you serve my area?
- Service areas claimed on their website include Spartanburg, Mauldin, Taylors, Five Forks, Greer, Simpsonville, Upstate SC, and Western NC.
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